General

Hollywoodbets upholds its right to exercise discretion in either rejecting or imposing limitations on bets without being obliged to provide a detailed explanation. In exceptional scenarios, they might consider accepting bets that surpass the predefined win limits. Such exceptions could arise due to software glitches or other extraordinary circumstances. However, it’s important to note that in these cases, Hollywoodbets retains the discretion to void or adjust these bets to ensure they align with the established maximum win limits.

The company acknowledges that errors can occasionally occur due to various factors, including computer software, hardware malfunctions, or human oversights. These errors could encompass scenarios such as the inadvertent acceptance of bets that exceed win limits, inaccuracies in odds, or bets placed after the scheduled commencement of an event. In such instances, Hollywoodbets reserves the right to rectify these errors or annul the affected bets. It’s noteworthy that customers may not always receive advance or subsequent notifications regarding these necessary corrections or cancellations.

Furthermore, Hollywoodbets maintains the prerogative to rectify errors associated with odds and sports betting handicaps at any given point in time. Should such corrections become necessary, the settlement of bets will be executed based on the corrected odds or handicaps, ensuring fairness and accuracy in the betting process.

Customers are strongly encouraged to promptly contact Hollywoodbets if they suspect that an error has transpired in any of their betting transactions. Doing so enables the timely resolution of issues and helps prevent potential disputes, fostering a smoother betting experience for all parties involved.

Once a bet is confirmed by Hollywoodbets, and a corresponding transaction code or ticket is issued, it attains an immutable status, meaning customers cannot cancel or modify the bet themselves. Exceptions to this rule are detailed in the Horse Racing Rules, where specific circumstances may permit adjustments.

It is vital for customers to exercise due diligence in verifying the accuracy of all bet details. In the event of a dispute arising from the nature, type, or odds of a bet, Hollywoodbets’ transaction log database holds the final and binding authority for determining the outcome, ensuring fairness and integrity in the betting process.

General Betting Terms

Hollywoodbets has the right to refuse or limit bets without explanation and may accept bets that exceed win limits in exceptional cases. They acknowledge errors can occur due to various reasons and may correct or cancel bets placed in error, including those with incorrect odds or placed after an event’s start time. Hollywoodbets can also correct odds and handicaps. Once a bet is confirmed, it cannot be canceled or modified, except as specified in the Horse Racing Rules. Customers must ensure bet details are accurate, and in case of disputes, Hollywoodbets’ transaction log is final.

Deposits And Withdrawals

Hollywoodbets has specific policies regarding deposits and withdrawals:

Deposits:

• Various deposit methods available.
• Deposits are held by Hollywoodbets until cleared.
• No interest is earned on deposits.
• No minimum or maximum deposit, unless specified.
• Full deposit turnover required before withdrawal.
• Hollywoodbets can change deposit options and terms.
• Queries on deposits can be made via email, phone, or WhatsApp.

Withdrawals:

• Identity verification required for withdrawals.
• Payments only made to the account holder.
• Customers must report payment errors.
• Hollywoodbets can set off amounts due.
• Unclaimed winnings forfeited after 90 days.
• Withdrawal requests may be rejected for irregular activities.
• Withdrawal options and terms can change.
• Queries on withdrawals can be made via email, phone, or live chat.

These policies cover various deposit methods, identity verification, and withdrawal options. Customers are encouraged to review the specific terms and conditions for each method before proceeding.

Cash Out

Hollywoodbets offers ‘Cash Out’ on select multiple bets, allowing you to settle your bet before the event’s outcome is known. The amount is based on current odds and is non-negotiable. ‘Cash Out’ isn’t available for outright or long-term markets. Hollywoodbets can withdraw ‘Cash Out’ offers without notice.

If a ‘Cash Out’ value changes during the transaction, you must accept the new offer. If events are suspended after your request, ‘Cash Out’ will be blocked. Obvious pricing errors may prevent ‘Cash Out’ for specific selections.

If you mistakenly accept a ‘Cash Out,’ it’ll be voided, and the original bet will stand. Technical issues may lead to offer cancellations or payment reclamations.

Hollywoodbets may void ‘Cash Out’ if the event result is known, in case of abuse, or market settlement errors. ‘Cash Out’ availability isn’t guaranteed, and Hollywoodbets isn’t liable for technical issues. ‘Cash Out’ is available after at least one leg of a multiple bet has played; canceling a ticket before that follows their bet cancellation process.

Responsible Gambling

Hollywoodbets prioritizes responsible gambling. They ensure that only registered adults can gamble on their platform and urge players to bet within their means. They emphasize the importance of self-responsibility and offer the following guidelines:

• Bet within your budget.
• Avoid chasing losses.
• Understand the game or event you’re betting on.
• Remember that there are no guaranteed wins.

Players can choose to self-exclude from betting with the company by contacting [email protected]. Self-exclusion options include temporary suspension (at least 1 month), self-exclusion (at least 3 months), and permanent self-exclusion, which closes the account. Reactivation is only possible after the specified period or following SARGF’s guidelines for permanent self-exclusion.